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Trendyol Contact Number Egypt | Available 24/7

Q: Are the products sold on Trendyol Egypt website original?

Yes, Trendyol Egypt is original. It provides its products from the best-known original brands and most of its products belong to the original Trendyol brand itself.

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Date: 11 January, 2024
Last update date: 06 February, 2024

At the start of this year, I went on a large shopping spree at the Trendyol Egypt website. However, upon completing my purchase, I encountered a payment issue and needed to reach out to Trendyol customer service. I must say, I was impressed with the Trendyol team’s utmost professionalism and willingness to address all my concerns with ease. If you're curious to know how you can get in touch with Trendyol customer service Egypt, keep reading this blog as I’ll be sharing various contact methods.

About Trendyol Egypt

Trendyol Egypt is known to be one of the best online shopping destinations. My personal experience with Trendyol has been nothing but exceptional. I discovered a wonderful array of classy, chic, and trendy clothing, which satisfied my and my family’s shopping needs. To add to this exceptional shopping spree, the dedicated Trendyol customer service team was always available to promptly address any of my issues.

Trendyol maintains constant communication with its customers to track the status of their orders and ensure timely delivery. They also follow up on product reviews and the purchasing processes. With a dedication to continuously improve and develop, Trendyol is always available for communication and encourages customers to share their feedback.

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How to contact Trendyol customer service Egypt

If you want to contact Trendyol customer service, you can do so through their website and/or application. Here are the best ways to reach Trendyol customer service Egypt:

Chat with Trendyol Assistant

Chat with the Trendyol customer service Egypt for prompt responses on weekdays; available from Monday to Sunday, from 08:00 am to 08:00 pm.

Engaging with Trendyol's chat assistant offers a variety of options, like order inquiries, returns and refunds, order complaints, payment methods, discount codes and coupons, and additional services.

The following image shows the dialog box for chatting with Trendyol Assistant:

Communication via Social Media

As I looked for Trendyol’s contact number, I came across other fantastic and effective communication channels, like their social media pages, Meta (previously Facebook), Instagram, and X (previously Twitter).

Trendyol Number

I had the opportunity to directly reach out to Trendyol by discovering an international number based in Turkey: 02123310200. However, after trying different methods of communication, I found that the best way to get in touch with Trendyol Egypt was by engaging with their helpful assistant through chat.

When should you contact Trendyol customer service Egypt?

There was a problem when completing the payment

After I chose my items and came to complete the payment process on Trendyol’s website, I faced an issue with completing the process. So, to get some assistance and support on what’s going on, I contacted the customer service team who shared with me the following possible reasons for this issue:

In case the payment is rejected, I have to make sure of the payment details and double-check that everything is correct.
In case my credit card or debit card is declined, then I need to check if it’s expired and that the payment address is updated and correct.
I have to make sure that I haven’t exceeded my card limit.
In case any of the abovementioned steps didn’t solve my issue, then I’ll have to reach my credit card issuer for further assistance.

The order was delayed beyond the specified date

If your order exceeds the specified delivery date, don't hesitate to reach out to Trendyol's customer service. Additionally, you can track your shipment by either clicking on the "Where is my shipment" option in your Trendyol account or by following the link provided via email.

Submit a return request

You can reach out to Trendyol’s contact number Egypt if you wish to submit a return request, within 15 days from the date of receipt. To read about the return policy details, access the "Help" page, and then click on “Return and Refund” and then “How can I return my order?”.

A problem in applying the Trendyol discount code

Contact customer service when there is a problem applying the Trendyol discount code 2025, through the Trendyol number or the Trendyol assistant, after confirming the points mentioned on the “Help” page, which you can access by clicking on “I have coupons” and then “I cannot use my discount/coupon code”.

Up to 75%

Coupon

Trendyol code 2025 up to 75% off Kids' clothes

Hot Deal

Verified Coupon

RAGHDX

Copy

Copy the code above and paste at checkout.

Go to Trendyol Website

Activate the best Trendyol code 2025 (RAGHDX), and get up to 75% off children’s clothes from international and Turkish brands, such as Koton, DeFacto, H&M, and more. Ensure applying the coupon correctly for maximum savings.

Promo Code	RAGHDX
Discount Value	Up to 75%
Applicable For	Kids' clothes
Coupon Validity	Ongoing

Order tracking

Trendyol accepts direct inquiries about the status of the order through the Trendyol customer service team or by clicking on the “My Account” tab and then “My Orders” on the “Home” page to check the status of your order.

In case there is a missing product

You can reach Trendyol contact if you find missing products in your order, as well as if a product arrives damaged.

How to follow the latest news and offers on the Trendyol Egypt website

As I was exploring the Trendyol Egypt website, I found different ways that keep me updated on the latest Trendyol discounts and offers. Let me share them with you:

Electronic Newsletter

Subscribe to Trendyol’s e-newsletter to stay up-to-date on discounts and offers; ensuring you can benefit from them upon their release.

Social Media

Stay connected with Trendyol across multiple social media platforms and follow the brand on Instagram, Meta (previously Facebook), TikTok, X (previously Twitter), and YouTube. Discover the latest fashion collections, exclusive discounts, and the biggest offers as soon as they're released.

AlCoupon’s team has shared you with a wonderful experience that showcases the convenient communication channels available at Trendyol Egypt. Whether it's through Trendyol’s number or other means of communication on the website, rest assured that Trendyol’s customer service is exceptional and highly professional. Feel free to try it out yourself and get in touch with them for any inquiries.